Last Updated: [DD/MM/YYYY]
At Stylencollections (https://stylencollections.com), customer satisfaction is very important to us. However, due to the nature of our products (handcrafted, textile, sarees, bedsheets, garments), we follow a No Return and No Refund Policy.
Please read this policy carefully before making a purchase.
General Policy
- All sales on Stylencollections are final.
- Once an order is confirmed and payment is processed, it cannot be canceled, returned, or refunded.
- Returns or refunds are not provided for reasons such as:
- Change of mind
- Wrong size selection
- Color preference or mismatch perception
- Ordering the wrong product
Exceptions – Damaged or Incorrect Products
Stylencollections considers limited exceptions only in the following cases:
- Damaged products: Products received with visible damage during shipping.
- Incorrect product: Products received that do not match the item ordered.
Conditions for reporting:
- Customers must report the issue within 24 hours of delivery.
- You must provide clear photographs or a video showing the damage or discrepancy.
- All packaging, tags, and labels must be preserved until verification is complete.
Note: Approval for replacement is at the sole discretion of Stylencollections. Refunds are not provided; only replacements may be offered.
How to Request a Replacement
If you qualify for a replacement:
- Contact us immediately at:
- Email: support@stylencollections.com
- Phone: 629012190
- Include your order number, photos/videos of the product, and a description of the issue.
- Our customer support team will review your request and guide you on the next steps.
- Replacement products are subject to stock availability.
Shipping Charges
- Shipping charges for replacements, if applicable, will be communicated separately.
- Original shipping charges are non-refundable.
- Stylencollections is not responsible for delays caused by courier services during replacement delivery.
Product Disclaimer
- Minor variations in color, design, texture, or print due to photography, lighting, screen resolution, or the handmade nature of products are not considered defects.
- Such variations do not qualify for replacements or refunds.
Liability
- Stylencollections shall not be liable for any indirect, incidental, or consequential losses arising from the purchase or use of products.
- Our maximum liability, in the rare case of a valid replacement, is limited to the value of the purchased product.
Governing Law & Jurisdiction
- This policy is governed by the laws of India.
- Any disputes will be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.
Contact Information
For any questions regarding this Refund & Return Policy, please contact:
Website: https://stylencollections.com
Email: support@stylencollections.com
Phone: 629012190
Location: Kolkata, West Bengal, India
